This Privacy Policy outlines the procedures by which labonec.com (referred to as the "Site" or "we") gathers, utilizes, and discloses Personal Information during your visit or purchase on the Site.
- Personal Information Collection:
During your interaction with the Site, we gather specific details pertaining to your device, your engagement with the Site, and information necessary for processing your transactions. Additional information may be collected if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information uniquely identifying an individual. Refer to the following list for a comprehensive understanding of the Personal Information we collect and its purposes.
- Device Information:
Examples of Personal Information collected: web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and Site interaction.
Purpose of collection: to accurately load the Site, perform analytics for optimizing Site usage.
Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing our Site.
Disclosure for a business purpose: Shared with our processor Shopify.
- Order Information:
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to fulfill our contractual obligations, process payment information, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and, in line with your preferences, offer information or advertising about our products or services.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our processors Shopify, Paypal, Facebook, and Amazon Pay.
- Customer Support Information:
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: to offer customer support.
Source of collection: Collected directly from you.
- Sharing Personal Information:
We disclose your Personal Information to service providers to facilitate the provision of our services and fulfill contractual obligations with you, as detailed earlier. Examples include:
- Shopify:
We employ Shopify to operate our online store. Additional information about how Shopify utilizes your Personal Information can be found at https://www.shopify.com/legal/privacy.
- Legal Compliance:
We may disclose your Personal Information to adhere to pertinent laws and regulations, respond to subpoenas, search warrants, or other legally sanctioned requests for information, or safeguard our rights.
- Behavioral Advertising:
As delineated earlier, we utilize your Personal Information to furnish targeted advertisements or marketing communications that we believe align with your interests. For instance:
Google Analytics: We employ Google Analytics to gain insights into how our customers utilize the Site. Further details on how Google utilizes your Personal Information can be found at https://policies.google.com/privacy?hl=en. If you wish to opt-out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.
Advertising Partners: Information regarding your Site usage, purchases, and engagement with our ads on other platforms is shared with our advertising partners. Some of this information is directly collected and shared with our advertising partners, while in certain instances, cookies or similar technologies may be utilized (subject to your consent, depending on your location).
For a comprehensive understanding of how targeted advertising functions, you may visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
- Utilization of Personal Information:
We employ your Personal Information to deliver our services, encompassing offering products for sale, processing payments, fulfilling and shipping your orders, and keeping you informed about new products, services, and promotional offers.
As part of the purchasing process, when you buy something from our store, we collect the personal information you provide, such as your name, address, and email address.
During your interaction with our store, we automatically receive your computer's internet protocol (IP) address. This information aids us in understanding your browser and operating system for optimization purposes.
Email Marketing (if applicable): With your consent, we may send you emails pertaining to our store, updates on new products, and other relevant information.
Text Marketing (if applicable): Subject to your approval, we may send text messages regarding our store, new products, and other updates. This includes Checkout Reminders, and the messaging system will be activated through the use of Webhooks.
- Data Retention:
Upon placing an order through the Site, your Personal Information will be retained in our records unless you request its erasure. Your information will be held securely, and you can refer to the 'Your rights' section below for more details on your right of erasure.
- Your rights:
CCPA (California Consumer Privacy Act):
If you are a resident of California, you hold the right to access the Personal Information we have on record about you, commonly referred to as the 'Right to Know.' Additionally, you have the right to request the portability of this information to a new service and to seek corrections, updates, or erasure of your Personal Information. Should you wish to exercise these rights, kindly contact us using the information provided below.
If you prefer to designate an authorized agent to submit these requests on your behalf, please reach out to us at the address provided below.
- Cookies:
A cookie is a small piece of information that is downloaded to your computer or device when you visit our Site. We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by enabling the website to remember your actions and preferences, such as login information and region selection. This eliminates the need to re-enter details upon returning to the site or navigating between pages. Cookies also offer insights into how individuals use the website, indicating whether they are first-time visitors or frequent users.
To optimize your experience on our Site and provide our services, we use the following cookies:
Cookies Necessary for the Functioning of the Store:
_ab: Used in connection with access to admin.
_secure_session_id: Used in connection with navigation through a storefront.
cart: Used in connection with the shopping cart.
cart_sig: Used in connection with checkout.
cart_ts: Used in connection with checkout.
checkout_token: Used in connection with checkout.
secret: Used in connection with checkout.
secure_customer_sig: Used in connection with customer login.
storefront_digest: Used in connection with customer login.
_shopify_u: Used to facilitate updating customer account information.
Reporting and Analytics:
_tracking_consent: Tracking preferences.
_landing_page: Track landing pages.
_orig_referrer: Track landing pages.
_s: Shopify analytics.
_shopify_fs: Shopify analytics.
_shopify_s: Shopify analytics.
_shopify_sa_p: Shopify analytics relating to marketing & referrals.
_shopify_sa_t: Shopify analytics relating to marketing & referrals.
_shopify_y: Shopify analytics.
_y: Shopify analytics.
The duration of a cookie on your computer or mobile device depends on whether it is "persistent" or "session." Session cookies last until you stop browsing, while persistent cookies last until expiration or deletion. Most of our cookies are persistent and expire between 30 minutes and two years from download.
Cookie management options exist, but be aware that removing or blocking cookies may impact your user experience, affecting the accessibility of parts of our website.
While most browsers accept cookies by default, you can choose to accept or reject them through browser controls in the "Tools" or "Preferences" menu. Additional guidance on modifying browser settings or managing cookies is available in your browser's help file or at www.allaboutcookies.org.
Note that blocking cookies may not fully prevent information sharing with third parties like advertising partners. To exercise your rights or opt-out of specific information uses, refer to the instructions in the "Behavioral Advertising" section above.
- Testimonials:
We showcase customer testimonials on our Platforms, including our social media profiles (e.g., Facebook, Twitter, and Instagram), our YouTube channel, and within advertising creative materials. These testimonials may include Personal Information. Should you wish to have your testimonial removed, please reach out to us at hello@labonec.com.
- Modifications:
This Privacy Policy may undergo periodic updates to accurately reflect changes in our practices or for other operational, legal, or regulatory reasons.
- Contact:
For additional details regarding our privacy practices, inquiries, or if you wish to file a complaint, please reach out to us via email at hello@labonec.com or by mail using the following contact information:
Labonec LLC
3661 Sunset Ave
Rocky Mount, NC 27804
United States